Account Management

FAST 360┬░

FAST 360° provides you with a view of your item inventory and spend, managed by Fastenal. Using part-level data from your Fastenal vending machine and bin stock, Fastenal is able to offer you inventory visibility and spend analysis to products and locations in a variety of ways.

My Business

My Business allows you to drill down into each facility, Fastenal-managed location(s), bin stock and/or vending machines, all the way down to an individual part. This detailed information is like a blueprint for your Fastenal devices. You can see what parts are where and at what levels they're currently stocked.

  • Facilities shows the individual addresses associated with the account.
  • Click on a particular facility to view the associated locations within that facility.
  • Bin stocks & vending machine planograms are interactive. Click the 'View Planogram' link for SKU-level details on each item in the device.
  • Work with your Fastenal representative to make modifications to the names used on any of the Facilities, Locations and Devices.

My Inventory

Find what you need with this powerful tool. You can search by part number, description, or category to see if a product currently resides within one of your Fastenal-managed devices. Using My Inventory will allow you to search for a part within your facility before making an unnecessary purchase. Analyze stocked items in order to identify efficiencies and cost savings opportunities.

  • Use the filter to refine results based on account number, channel or category.
  • The search feature allows you to search by Fastenal part number, your part number (when set up by Fastenal) or part description. Any devices in which the part(s) reside will be displayed.
  • Hover over the device name in the My Location column to see the facility and location where the device exists. Click on the device name to view the planogram.


My Inventory Location(s)

When signed in on Fastenal.ca, your My Inventory Location(s) data is displayed on the product details page. The My Inventory Location(s) sidebar displays if a particular part is stocked in your bin stocks or vending machines, to help you find your purchased inventory and avoid making an unnecessary purchase. Know what facility, location, device (vending machine / bin stock) and individual part location of a product.

My Spend

With Fastenal, your organization has the unique ability to easily track spend through My Spend. My Spend shows a breakdown of invoice data by account number, facility, sales channel and/or category. You can use the powerful search bar to navigate through your spend seamlessly. This information can be used to analyze your spend and identify purchasing trends.

  • The pie charts on this screen are interactive. Hover over a pie piece for sales channel or category breakdown and then click to filter the information.
  • The information grid at the bottom of the page includes a scroll bar to display several columns of data.  

Addresses

Shipping Addresses

Ths shipping addresses are saved locations you can choose from, when ordering product. They represent the physical location that you would like your product to be delivered.

Billing Addresses

A billing address is the location to which you'd like your invoices sent. The billing address will pull from the primary account from which you are shopping. This address is loaded by your Fastenal branch, in the point of sale system.

What is a default address or a public address?

The default address is the address that will load automatically each time you place an order. To save time, make your default address the one used most often — eliminating the need to change it each time you order product. If an address is made public, other users on your account will have access to it when placing orders. They can use the address, but they cannot edit or delete it.

Accessing Your Addresses

Your saved shipping address information can be accessed from the Account Management page in the My Account section.

  • Sign in
  • Click My Account
  • Click Account Management
  • Click Shipping Address Management

Adding or Editing a Shipping Address

Once you are in the Shipping Address Management screen, you can add or edit an existing address.

  • Click Add New Address to add an address
  • To make this address your default, select Make this address my default
  • Select Make this address available if you'd like other account users to have access to the address
  • To edit an existing address, select the correct account number and then click the Edit icon of that address
  • Add or modify the address information
  • Click Save


Please note: Red asterisks indicate required fields.

Deleting a Shipping Address

Shipping addresses can only be deleted by the user that created them.

  • Click the Delete icon located in the shipping address box you wish to delete.

My Account

Modifying Your Store Accounts

Only account administrators have access to the Store Accounts page. Admins can add, edit, view, and authenticate accounts.

  • Sign in
  • Click My Account
  • Click Store Accounts

Authenticating Accounts: To confirm your web account should be linked to your Fastenal store account(s), you'll need to enter two invoice numbers. Authenticating your account also unlocks features such as viewing open balances and statements online.

Electronic Invoicing: You can enroll in electronic invoicing to receive your invoices online, or via email or fax. To edit this information, click on the billing method listed and modify your settings.

Adding Additional Account Numbers After Registration

Some customers have multiple account numbers. Examples of this could be separate accounts for MRO, OEM, and Vending, or using multiple branch locations for job sites or projects outside of your main branch's servicing area. You can add multiple account numbers to your online registration for purchasing or viewing history and usage from a single login.

As an administrator, you can add additional Fastenal branch accounts to your registration at any time from the Account Management page.

If the Fastenal branch account you are attempting to add has already been registered online by another user, you will not be able to add it to your Fastenal.ca account. Please contact the Fastenal Web Support team for assistance.

  • Sign in to your account
  • Click My Account
  • Click Account Management
  • Click Store Accounts
  • To add a new account, click Add Store Account. You will be asked to enter the Customer Number and an Invoice Number.
    • If you do not have an invoice number, check the box next to "I do not have an invoice number" — a request will be sent to your local branch to validate the account.
  • To remove an account, select the check box next to the account number you wish to remove, then click Remove Selected and confirm the change.

My Profile

Accessing My Profile

Any user can change their account information and password via the My Profile page.

  • Sign in
  • Click My Account
  • Click Account Management
  • Click My Profile

Forgot Your Password?

Click the Forgot Password link on the Sign In page, and enter the email address that is associated with your account. An email will be sent to you with a link that allows you to reset your password.

Changing Your User Information and Password

Update your name, phone number, and password, as well as select an account number to shop with.

  • Modify your First Name and/or Last Name
  • Change your Phone Number
  • Change your password by clicking the box next to Change Password
  • Enter your current password
  • Enter and confirm your new password
  • Click Save
  • Change the account number you are shopping with by selecting a different one in the Change Primary Account area
  • Multiple accounts are only available if an account administrator has added additional branch account numbers
  • To save any modifications made click Save

Registration

Why Register?

Before you can place an order on Fastenal.ca, you'll need to set up an account. Registering will also give you access to a multitude of great features:

  • Easily view your local branch inventory availability
  • Create purchasing work flows by setting up ordering limits and approvals for individual employees
  • Create order templates for fast reorders


Added benefits of registering with your Fastenal account number:

  • View your custom pricing, discounts and cross-referenced part numbers
  • Have your orders delivered by your local Fastenal sales rep, pick up the product at the branch, or have items shipped directly to you
  • Use your Fastenal charge account as payment
  • View your open invoices and orders online
  • Gain access to FAST 360 for detailed information regarding your account and relationship with Fastenal.

Accessing the Registration Page

  • Click Sign In, in the blue bar at the top right of the page
  • Click Register, located next to Don't have an account? This will begin the registration process.

NOTE: To register, you'll need your account number and two previous invoice numbers. This information allows Fastenal to identify authenticity and properly link each user to the correct account.

Creating a New Account

  • Enter your email address and password, then read and agree to the Terms of Registration — Click Register
  • Enter the security code that was emailed to you. If your security code is not received in a few minutes, check your Junk or Spam folders.
  • Enter your Fastenal Account Number, if known. Your customer account number can be found on any packing slip or invoice
  • Enter a Fastenal Invoice Number Click Register
  • If you do not have a Fastenal invoice number, click the box next to I do not have an invoice number.
  • Your registration request will go to your local Fastenal branch for approval, which may take up to three business days.

Signing into Your Account

Each time you visit Fastenal.ca, you'll want to sign in to your account.

  • Click Sign In at the top of the page
  • Enter your email address and password. If you are not on a shared computer, check the Remember Me box to keep your credentials stored for your next visit to Fastenal.ca
  • If you have forgotten your credentials, click Forgot Password
  • Click Go